Terms & Conditions

Disclaimer:

‍‍By submitting an application, allowing your child to attend classes, or being present within the premises of Straight Up Dance & Theatre School (SUDTS), you agree to abide by our Terms and Conditions, Code of Conduct, and any other policies associated with SUDTS. SUDTS and its staff are not liable for any negligence in following these policies. All policies are available on our website at www.straightupdance.com.

SECTION 1 - BOOKINGS AND PAYMENTS:

1.1. All registrations and payments must be completed through our online subscription system, which is the sole method accepted by SUDTS.
1.2. Students must commit to attending all classes; fees are due even if only part of the term is attended. To cancel your membership, one month’s written notice is required, along with payment of any outstanding fees.
1.3. Fees are structured on a pro-rata basis, meaning the total cost of classes is spread evenly across 12 monthly payments.
1.4. New students joining mid-term will have their fees prorated accordingly.
1.5. Term details, including costs, will be sent in advance of the new term.
1.6. Payments can be made online; any payments in cash must be in a sealed envelope with the student’s name.
1.7. Failure to pay fees by the due date may result in the removal of the student from the class register without notice.
1.8. All payments, including those related to shows, are non-refundable.

SECTION 2 - LATE PAYMENTS:

2.1. Payments not received by the 1st of the month will incur a late fee of £10.
2.2. We will send one email and one text reminder for overdue fees.
2.3. If payment is not received within 7 days of the reminder, a final demand letter will be sent.
2.4. Accounts that remain unpaid after 14 days will be referred to a debt collection agency.

SECTION 3 - REFUND POLICY:

3.1. Refunds are not provided for non-attendance, except under specific circumstances at the discretion of SUDTS.
3.2. In cases of illness, if a student misses 4 consecutive classes and cannot attend the remainder of the term, a 90% refund may be issued with a valid medical note.
3.3. No refunds are provided for holidays, other commitments, or mid-term withdrawals.
3.4. Refunds are not given if classes are rescheduled due to unforeseen events.

SECTION 4 - REGISTRATION, ATTENDANCE, AND ABSENCE:

4.1. Attendance is recorded for health & safety purposes and will only be shared with emergency services if necessary.
4.2. Students are expected to attend all classes. If a student will miss 2 or more classes, please notify us in advance.
4.3. Students who miss 2 consecutive classes without notice may be removed from the register.
4.4. If a class is canceled due to teacher illness or unforeseen events, SUDTS will reschedule or provide an alternative class. No refunds will be given if an alternative is provided.

SECTION 5 - AUTO-ENROLMENT, CHANGES, AND CANCELLATION POLICY:

5.1. Students are automatically enrolled in new terms unless written notice is provided one month before the term begins. To cancel your membership, we require written notice at least one month in advance, along with payment of any outstanding fees.
5.2. Cancellations within 14 days of the term start date will incur fees for any classes occurring within that period.
5.3. SUDTS reserves the right to terminate a student’s attendance for non-payment.
5.4. Changes to classes or additional classes require parental consent via email.

SECTION 6 - WORKSHOPS/HOLIDAY CAMPS:

6.1. Payments for workshops or holiday camps must be made by the specified date at the time of booking.

SECTION 7 - ACTIVITY PROVIDER:

7.1. SUDTS is an activity provider. Parents are responsible for their child’s care outside of the activity time. Teachers supervise the activity to ensure it is conducted safely.

SECTION 8 - PHOTOGRAPHY/MARKETING:

8.1. Consent is required for photography or videography of students under 18.
8.2. Parents may film or photograph their child only, ensuring no other children are included without permission.

SECTION 9 - PRIVACY:

9.1. SUDTS respects your privacy and processes personal data in accordance with our Privacy Policy, which is available on our website.
9.2. You have the right to request corrections or removal of your data at any time by contacting us directly.

For more information, please contact us at straightupdance@gmail.com or visit www.straightupdance.com.